Privacy Policy

Information you provide

When you submit the discovery-call form, we collect the information you enter: your name, email address, phone number, company name, approximate organization size, and the message you write. We use this solely to respond to your inquiry and, if you become a client, to deliver our services.

Information collected automatically

Like most websites, we collect limited technical data automatically — such as your browser type, device, referring page, and pages viewed — through analytics tools. This data is aggregated and used to understand how the site is used and to improve it.

We use Google Analytics 4 and the LinkedIn Insight Tag for this purpose. These services set cookies; we load them only after you consent through our cookie banner.

How we use your information

We use the information to respond to inquiries, schedule and conduct discovery calls, deliver and improve our services, maintain our records in our customer relationship system, and analyze and improve the website. We do not sell your personal information.

How we share information

We share information only with service providers who help us operate — for example, our email-delivery provider, our website hosting and database provider, and our analytics providers — and only as needed to perform those functions. We may also disclose information if required by law. We never sell or rent your information.

Cookies and your choices

You can accept or decline non-essential (analytics) cookies through the banner shown on your first visit, and you can change your choice at any time. Declining does not affect your ability to use the site or contact us. Most browsers also let you block or delete cookies in their settings.

Data retention

We keep inquiry information for as long as needed to respond and, where applicable, for the duration of our business relationship plus a reasonable period afterward to meet legal, accounting, or reporting obligations. [Confirm specific retention periods with counsel.]

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To make a request, contact us using the details below. We will respond as required by applicable law, including the CCPA and GDPR where they apply.

Security

We use reasonable administrative and technical safeguards to protect the information you share. No method of transmission or storage is completely secure, but we take protecting your information seriously — it is core to what we do.

Children's privacy

This site is intended for business audiences and is not directed to children under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The “last updated” date below reflects the most recent change. Material changes will be posted on this page.

Contact us

Questions about this policy or your information? Email us at [privacy@level2solutions.io] or reach out through our contact page.